Privacy Policy
Privacy Policy for Rick’s Appliance Service & Repair
This Privacy Policy describes how Rick’s Appliance Service & Repair (“we,” “us,” or “our”) collects, uses, and discloses information about you in connection with our services, including but not limited to our website, mobile applications, and communications (text messages, phone calls, emails, etc.).
Information We Collect
We may collect the following information about you:
- Contact Information: Your name, email address, phone number, and mailing address.
- Content Information: The content of your messages to us, such as service requests, appointment inquiries, and feedback.
- Device Information: Information about your device, such as the type of device, operating system, and IP address.
- Usage Information: How you use our website and mobile applications, such as the pages you visit and the features you use.
How We Use Your Information
We may use your information for the following purposes:
- To provide you with our services, including scheduling appointments, sending appointment reminders, and responding to your inquiries.
- To send you marketing and promotional messages, if you opt in to receive them.
- To improve our website, mobile applications, and services.
- To comply with legal and regulatory requirements.
How We Share Your Information
We may share your information with third-party service providers who help us operate our business and provide our services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it to them.
We will not share your information with any third-party for marketing purposes without your consent.
Your Choices
You can opt out of receiving marketing and promotional messages from us by following the unsubscribe instructions in the messages you receive or by contacting us at callricksflorida@gmail.com or (386) 238-6295.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, as set forth in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our website and mobile applications are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us and we will take steps to delete the information from our systems.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at callricksflorida@gmail.com or by phone at (386) 238-6295.